Subscription credits are included with your plan and refresh monthly — unused credits don't roll over. Top-up credits are purchased separately at a slightly higher rate, but they never expire and can be used alongside your subscription credits.

When you run out of credits, you can either wait for your next billing cycle to refresh your subscription credits, or purchase top-up credits instantly. Top-up credits are available at any time and never expire.

Yes, you can change your plan at any time. When upgrading, you'll receive your new credit allowance immediately. When downgrading, the change takes effect at the start of your next billing cycle. Unused subscription credits don't transfer.

Top-up credits come with the benefit of never expiring, giving you flexibility to use them whenever needed. Subscription credits offer better value per credit but expire at the end of each billing cycle.

No, you're only charged for successful API calls (2xx responses). Failed requests, rate-limited calls, and server errors don't consume any credits.

Each API endpoint displays its credit cost in our documentation. Most standard endpoints cost 1 credit, while premium AI-powered endpoints may cost 5-10 credits per call. You can also see real-time credit usage in your dashboard.

The Custom plan is designed for enterprises with high-volume needs. It includes custom credit allocations, volume discounts, dedicated infrastructure, custom SLAs, SSO/SAML authentication, and a dedicated account manager. Contact sales for a quote.